AI Chat & Voice
Something answers when you can't, and someone checks it after.
Missed calls turn into lost jobs. We set up missed-call text-back, a website chat that can answer hours, service area, and booking questions, and after-hours call answering. It's AI-assisted, but it hands off to a real person and gets reviewed, not left running unchecked.
Missed-call text back
$150 + $75/mo
AI chat or after-hours voice
from $250 + $150/mo
Sound familiar?
What usually goes wrong
- A customer calls while you're on a roof or under a sink, and they just call the next name on the list.
- Your website has no way to answer a simple question at night besides waiting until morning.
- After-hours calls go straight to voicemail, and most people don't leave one.
- You've seen chatbots that give wrong answers and never got escalated to a real person.
What you get
What's included
Missed-call text-back
An instant reply sent the moment a call goes unanswered.
Website chat
Trained on your hours, service area, and booking process.
After-hours answering
Calls covered with clear handoff rules.
Human review
Chat and call transcripts reviewed regularly to catch mistakes.
Escalation paths
A real person reachable for anything the system can't handle.
Define scope
What the system should and shouldn't answer on its own.
Set up text-back
Connected to your phone system for missed calls.
Build and test chat
Tested against real customer questions before launch.
Launch coverage
After-hours answering live with clear escalation rules.
Review regularly
Transcripts checked and adjustments made to what it's allowed to say.
The process
How it runs
Honest limits
- We're upfront that this is AI-assisted. It hands off to a human for anything it can't confidently answer, and we review transcripts to catch errors.
- It can't replace a real conversation for complex or sensitive jobs. It's built to capture and triage, not close every deal.
- It needs accurate information about your hours, pricing ranges, and service area to work well. Bad input leads to bad answers here too.
Will customers know they're talking to AI?
Yes. We don't disguise it as a person, and it's built to hand off to you or your team when a real conversation is needed.
What if it gives a wrong answer?
We review transcripts regularly to catch and correct mistakes. No system is perfect, which is why a human stays in the loop.
Does this replace answering my own phone?
No. It catches what you'd otherwise miss: after-hours calls, missed calls, late-night website questions.
Can it book appointments?
It can walk a customer toward booking and hand off the details, depending on what your CRM and calendar setup support.
Works well with
Want to see what we'd fix first?
Book a short call and we'll email you a free audit of your website and Google listing before we talk. Keep it either way.