About
Straight answers, from the first call to the last invoice.
Richemont Solutions builds websites and handles local search for service businesses in South Orange County. It's a small operation on purpose, for now.
Why it exists
Hi, I'm Russ.
My dad founded Richemont Solutions, and today I run it. The goal is simple: when you call, email, or book, you talk with someone who'll actually work on your account.
The businesses that keep South County running usually do great work. Their websites often don't show it.
The options for fixing that tend to be bad in opposite directions. Big agencies price for big companies, sign you to a year, and hand you off to an account manager. Website builders are cheap until you're the one fixing them at 10 p.m. after a full day on job sites.
I think there's room in the middle: a fair price, done properly, explained in plain English, by local people you can actually reach. That's the whole idea.
How we work
Six rules we don't bend
Tell the truth, including the inconvenient parts.
If something won't help your business, we'll say so, even when it means a smaller invoice. A guess gets called a guess.
Trust comes before money.
No lock-in contracts, no holding your site hostage, no quiet markups. If a sale needs any of those, we'd rather not make it.
You're buying results, not technology.
Nobody hires us for a framework or an AI tool. You want the phone to ring and the busywork to shrink. The tools are our problem.
Simple wins.
Every page, plugin, and monthly line item has to earn its place. If it doesn't, it goes.
It has to work every time.
A contact form that fails one day in ten is a broken contact form. We test the boring parts because those are the parts that cost you jobs.
When something breaks, fix the system.
If the same problem keeps coming back, the process is wrong, not the person. We fix the process.
What we're good at
- Translating between how owners talk and what software, search engines, and AI tools need to hear. Then translating the results back.
- Keeping up with what's changing in search, social, and small business software, so you don't have to.
- Cleaning up messy tools: the CRM nobody uses, the spreadsheet that runs the schedule, the five logins for one task.
- Building sites that load fast, stay secure, and are easy to change later.
What you won't get
- A portfolio of past clients. We're new, and the pricing reflects that. There are sample designs instead.
- A handoff to an account manager. You talk with someone who works on your account.
- A 12-month contract, or a site you can't take with you.
- Monthly reports full of charts that don't say whether anything worked.
In person anywhere in South Orange County: Mission Viejo, Laguna Niguel, Lake Forest, Rancho Santa Margarita, San Clemente, San Juan Capistrano, Dana Point, Laguna Hills, Aliso Viejo, Ladera Ranch, Laguna Beach. Everywhere else by phone and video. Get in touch.
Want to see what we'd fix first?
Book a short call and we'll email you a free audit of your website and Google listing before we talk. Keep it either way.